The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Copyright
All content appearing on this web site is the property of HARTMAN Electronics, Inc.
As a user, you are authorized only to view, copy, print, and distribute documents on this web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice:Copyright ®2007 HARTMAN Electronics, Inc. All rights reserved.
- Trademarks
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All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by HARTMAN Electronics, Inc.. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of HARTMAN Electronics, Inc. or any third party, except as expressly granted herein.
- Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. HARTMAN Electronics, Inc. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if HARTMAN Electronics, Inc. believes that customer conduct violates applicable law or is harmful to the interests of HARTMAN Electronics, Inc. and its subsidiaries.
- Privacy Policy
HARTMAN Electronics, Inc. use of personal information that you may submit to HARTMAN Electronics, Inc. through this Web site is governed by the HARTMAN Electronics, Inc. Privacy Policy.
- Shipping & Delivery
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!!!IMPORTANT!!!! PLEASE READ THIS BEFORE ORDERING!!!
Q: Does HARTMAN Electronics Ship Overseas?
Yes, we will ship anywhere in the world.
Q: What carriers can I choose from?
At this time you can choose between United States Postal Service (USPS) and United Parcel Service (UPS). We offer USPS Priority (fast) and Express (faster). UPS has a range of speeds from Ground to Overnight.
Q: What's the difference between the carriers?
Generally speaking USPS is a bit cheaper for the speed, but UPS has tighter tracking.
Q: How reliable are they?
Both are great but neither is perfect. It is much easier to know exactly where your package is in transit using UPS tracking than it is with USPS.
Q: What happens if my pedal is lost in transit to me?
We offer shipping insurance as an option for any purchase. Rates are on the pedal pages. Most lost shipments eventually turn up, usually back at the sender's doorstep (ours). This can take weeks, even months with overseas shipments. If you'd rather not wait some undetermined period of time to find out whether it shows up (at which point our normal course of action would be to send it to you again at our expense), YOU MUST PURCHASE SHIPPING INSURANCE IN AN AMOUNT SUFFICIENT TO COVER YOUR PURCHASE. If you do this, Hartman Electronics can file a claim with the carrier for the lost parcel and ship you a replacement pedal out much more quickly. USPS requires 30 days to expire after ship date before a claim can be filed.
Q: What about my ultra-rare expensive 196? _______ pedal I sent to you for mods?
Hartman Electronics will return ship your pedals using the carrier and insurance amount you specify. UPS will only insure in the case of loss--but in most cases this is the only contingency that really matters. In the event of loss Hartman can file claim with the carrier and reimburse you up to the amount you specified for insurance. It is worth noting this has never happened, but if it does, this is how we will handle it.
- Sales Tax
HARTMAN Electronics, Inc. charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.
- Warranties
One Year Warranty on Parts and Labor.
- Return Policy
Return item in like-new condition within 7 business days (post-date) for full refund.
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